Employer Terms of Business
Last updated: July 2026
1. Who we are
Floated is operated by Nimble Panda Ltd, a company registered in England and Wales ("Floated", "we", "us"). These terms govern your use of Floated as an employer. By creating an employer account you agree to them. Floated acts as an employment agency for the purposes of the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
2. The service
We introduce candidates to you. Introductions happen when we share a candidate profile, summary, or application with you, whether through the platform, a teaser page, an email from us, or any other channel. Messaging between you and candidates runs through the Floated platform until an interview is accepted.
3. Fees
You choose one of two payment lanes when you register:
Pay on hire. Free to join, message, and interview. If you hire a candidate introduced by Floated, a flat placement fee of £2,000 applies per hire, regardless of the candidate's salary. The fee is invoiced when the hire is confirmed or on the candidate's start date, whichever is earlier, and is payable within 14 days of invoice.
Membership. £199 per month, billed annually in advance (£2,388 per year) via Stripe. Hires made while your membership is active carry no placement fee. The annual term renews each year and does not refund on early cancellation. Candidates introduced during an active membership but hired after it lapses fall under the placement fee in clause 4.
4. The 12-month introduction rule
If you engage a candidate introduced by Floated within 12 months of the introduction, the placement fee applies. This covers employment, contracting, freelance engagement, or engagement through a connected company, and it applies whether the engagement is arranged through the platform or outside it.
You agree to notify us within 14 days of any offer being accepted by an introduced candidate. Our hire check-in emails exist to make this easy, not to replace your obligation.
If we can show an introduced candidate was engaged and no notification was made, the fee becomes payable immediately and we may charge interest on late payment at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
The fee does not apply if you can show you were already in an active recruitment process with the candidate before our introduction.
5. Replacement guarantee
If a candidate you paid a placement fee for leaves within 4 weeks of starting, we will credit the full fee against a replacement hire. If they leave between 4 and 8 weeks, we will credit 50%. Credits require the fee to have been paid on time and the departure not to result from redundancy or a material change to the role.
6. Platform communications
Candidate contact details are withheld until an interview is accepted. You agree not to ask candidates for direct contact details, and not to move conversations off the platform, before that point. Doing so does not avoid the fee in clause 4.
7. Your obligations
→ Job posts and company information you provide must be accurate and lawful.
→ You must comply with the Equality Act 2010 in how you assess and select candidates.
→ You are responsible for verifying a candidate's right to work, qualifications, and references before hiring.
→ You must not use candidate data for any purpose other than assessing them for a role.
8. Our liability
We introduce candidates in good faith but make no warranty about their suitability. Our total liability to you in any 12-month period is capped at the fees you paid us in that period. Nothing in these terms limits liability for fraud or for death or personal injury caused by negligence.
9. Termination
Either party may close the account at any time. Clauses 3, 4, and 8 survive termination: candidates introduced before closure remain fee-bearing for the full 12 months. We may suspend accounts that breach these terms or misuse candidate data.
10. General
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. We may update these terms with 14 days' notice by email; continued use after that constitutes acceptance. Questions: [email protected].